Gillian Hollins
BA(Hons), MPhil, CMCIPD, MREC
As Principal of Direction Consultants, Gillian specialises in the people side of your business.
She works on improving the organisational effectiveness within your company, at the early stages of the design process.

Eur.Ing.Dr.Bill Hollins
BSc(Hons), PhD, DMS, CEng, R Eng Des, FIED, MCMI, FHEA
Bill is reckoned to be one of the world’s leading experts on developing and improving processes and operations in the service sector.