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  Direction Consultantszebra

Gillian Hollins
BA(Hons), MPhil, CMCIPD, MREC
As Principal of Direction Consultants, Gillian specialises in the people side of your business.
She works on improving the organisational effectiveness within your company, at the early stages of the design process.

To email Gillian, click here

      

             DECISIONS ARE RARELY CLEARLY BLACK AND WHITE 

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Eur.Ing. Dr. Bill Hollins

BSc(Hons), PhD, DMS, CEng, R Eng Des, FIED, FCMI, FHEA

Bill is a strategic innovation management consultant and educator as well as a prolific writer on service design.  He is reckoned to be one of the world’s leading experts on developing and improving processes and operations in the service sector. 

To email Bill, click here bill

                                                                                                                                                                                                                                  

 

We design better services
55 Greenend Road, Bedford Park, London W4 1AH UK.
Telephone +44 (0) 20 8995 9095
Email bill@directionconsultants.co.uk